Payment Settlement Issue from 2018
You booked one of our escape rooms between October and December of 2018. We encountered a credit card processing issue when we first opened, in October 2018, the issue persisted through the end of December 2018. Your credit card was never charged for your purchase, thus we are asking your help in submitting a manual payment to update your account. We appreciate your prompt attention in helping us to resolve this issue. If you have any questions please do not hesitate to contact us @ 860-785-8984.